Privacy Policy

At Grandis, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our website.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing address, shipping address.

• Payment Information: Credit/debit card details, UPI, net banking, or other payment method details (processed securely via our payment gateway provider).

• Order Information: Product details, transaction history, delivery preferences.

• Technical Information: IP address, browser type, device details, and cookies for website functionality and analytics.
   

2. Use of Information We use your information to:

• Process and fulfill your orders.

• Communicate order updates, delivery schedules, and promotions (with your consent).

• Improve our website, services, and customer experience.

• Prevent fraud, unauthorized transactions, and misuse of our services.
   

3. Payment Security
We do not store your credit/debit card or other sensitive payment information. All payments are processed securely through our authorized payment gateway partners in compliance with RBI regulations and PCI-DSS standards.

4. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:

• Service providers: Delivery partners, assembly teams, and payment gateway companies to complete your purchase.

• Legal requirements: If required by law, regulation, or court order.
   

5. Data Retention
We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes.

6. Your Rights you have the right to:

• Access and review your personal information.

• Request correction or deletion of your information (subject to legal and contractual obligations).

• Withdraw consent for marketing communications at any time.

​

7. Cookies
Our website uses cookies to improve browsing, analyze traffic, and personalize content. You may disable cookies through your browser settings, though some features may not function properly.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external websites.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Grandis
Email: grandis@rediffmail.com
Phone: +91 9689052747
Location: Goa, India

​

​